Owners of small businesses have a superpower if you choose to pull out your most powerful weapon… 👇
The BlackSmith Tool you have as a small business is SPEED & RESPONSIVENESS.
Here are three (3) things we must do inside our blue-collar, old-school, niche manufacturing businesses to put us ahead of the big boys…
1️⃣ – When someone calls, emails, or messages us have someone knowledgeable as the first point of contact… Ain’t nobody got time to be put on hold.
2️⃣ – Quote Quickly… Know your business, your shop, and your product well enough that you can give pricing quickly.
3️⃣ – Over Deliver… Go above and beyond.
Don’t let your biggest asset stay in your tool belt, fellow founders…
Connect with me if you want to learn more.